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Salesforce Document Generation Guide

A good Salesforce document-generation design starts with the business process, not the PDF button.

Short answer

A good Salesforce document-generation design starts with the business process, not the PDF button.

What this means

Identify who initiates generation, which records supply data, how templates are governed, whether users choose among templates, what automation is required, where files are stored, how documents are delivered, and which accessibility/security requirements apply.

1. Map the document

List output types, recipients, data sources, and ownership.

2. Design templates

Separate reusable layout from dynamic record data and conditional content.

3. Choose invocation patterns

Decide between user-driven, Flow, batch, Apex, or Agentforce generation.

4. Plan storage and delivery

Define retention, Salesforce Files behavior, email, and downstream workflows.

Where Gutenburg fits

Gutenburg is a Salesforce-native PDF generation product built around reusable templates, Salesforce data, automation, and accessible PDF output. Use the interactive demo to see the product experience and the documentation for exact configuration steps.

Related Gutenburg resources

See it in Salesforce

Turn the document workflow into part of the Salesforce workflow.

Explore the interactive tour or open a conversation about the documents, automation, accessibility, and security requirements that matter to your organization.